If your phone can't connect to the VPN, please follow the steps below.


To clear the current configuration, do the following:

  1. Press the Mute button (microphone with a slash through it)
  2. Use the phone's keypad to dial 25327 (CLEAR) and press the # key.
  3. If the phone does not automatically reboot, press the Clear soft key.
  4. The phone reboots and should connect.