It's possible that your phone extension does not support a direct dial. Instead, please use the following number and your extension.
Ask external callers to reach you at:
330-374-3007, ext. <your extension>
Example:
AMHA Helpdesk - 330-374-3007, ext. 9774
Our Mitel phone system has a limited number of direct dial numbers so not all extensions are supported.
Please submit a helpdesk ticket if you are still having issues.